Our Service Standards form a key part of the DNA of the Bromley MyLife Digital Team.
They clearly set out expectations, team ‘norms’ and guidelines for us to do our best work – so that we can live, breathe and be our team purpose:
To enable people to live their lives better
Our service standards
1. We put the user* experience at the heart of everything we do
– no exceptions
* and by the user we mean members of the public and professionals