The Bromley MyLife website has a clear governance framework for both its content and design approach.

Content governance

All content within the website is overseen and signed off by the Product Owner of the website, who acts as the website content manager.

The content is developed in coproduction with both professionals and users to ensure it is relevant, easy to use and navigate, and meets user needs.

Content is then developed and released through an agile project management approach:

Research > Alpha > Beta > Live > Retirement

Throughout each stage a learning and continuous improvement approach ensures that the content remains relevant.

Design governance

The website team have guidelines and governance for how information on the website is designed and presented.

This Design Manual+ sets out how the team will work to continue to build, strengthen and enhance the Bromley MyLife website and brand.


+ This Design Manual has been heavily influenced by the Government’s Service Manual and Digital Service Standard.